Privacy Policy

Last updated: 31 October 2026

Design by Karina (“we”) is a Shopify and web design studio in Rotterdam, the Netherlands, registered with the Dutch Chamber of Commerce (KVK) under number 95209484. This page explains what personal data we collect through designbykarina.com, why, and what you can ask us to do with it.

What we collect

What we collect

When you fill in the contact form: your name, email address, the link to your store (if you add it), your answers to the questions in the form and your message.

When you book a call: your name, email address, the time you choose and anything you write in the booking notes. Bookings are handled by Cal.com.

When you email or message us: whatever you choose to send, through email, WhatsApp or Instagram.

When you download a guide: your first name, email address and, if you add it, the link to your store. We send the guide and any follow-up emails with Kit, and every email has an unsubscribe link.

When you visit the site: if you accept cookies, Google Analytics measures how the site is used (pages viewed, how you arrived, country, device type), and the Meta Pixel tells us when a visit comes from our Instagram or Facebook ads and whether a form was sent. Both load only after you agree in the cookie banner, and you can change your choice at any time through the cookie settings. Framer, which hosts the site, also keeps anonymous visit statistics without cookies.

Why we use it

Why we use it

  • To reply to your message and talk about your project.

  • To schedule and hold the call you booked.

  • If we work together: to prepare proposals, run the project and send invoices.

We don’t sell your data, and we don’t add you to a mailing list unless you ask us to, for example by downloading a guide.

Who else handles it

Who else handles it

We use a few trusted services to run the studio, and they process data on our behalf:

  • Framer: hosts this website and receives contact form submissions.

  • Cal.com: handles call bookings.

  • Kit: sends the guides and emails you sign up for.

  • Google Workspace: our email.

  • Kommo: our inbox for WhatsApp and Instagram messages.

  • Moneybird: proposals, contracts and invoices.

  • Google Analytics and Google Tag Manager: visit statistics, only with your consent.

  • Meta: the Meta Pixel for our ads, only with your consent.

How long we keep it

How long we keep it

We keep enquiries for as long as needed to reply and follow up, and delete them when they’re no longer relevant. If we work together, project and invoice records are kept for seven years, as Dutch tax law requires.

We keep enquiries for as long as needed to reply and follow up, and delete them when they’re no longer relevant. If we work together, project and invoice records are kept for seven years, as Dutch tax law requires.

Your rights

Your rights

You can ask us at any time to see the personal data we hold about you, to correct it, to delete it, or to stop using it. Email hello@designbykarina.com and we’ll reply within 30 days.

If you think we’ve handled your data wrongly, you can also file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

You can ask us at any time to see the personal data we hold about you, to correct it, to delete it, or to stop using it. Email hello@designbykarina.com and we’ll reply within 30 days.

If you think we’ve handled your data wrongly, you can also file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Contact

Contact

Design by Karina · Rotterdam, the Netherlands · KVK 95209484

hello@designbykarina.com · WhatsApp +31 10 307 2374

Design by Karina · Rotterdam, the Netherlands · KVK 95209484

hello@designbykarina.com · WhatsApp +31 10 307 2374